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Privacy policy for Ingrid Schultz – Frome Counselling Practice

In line with European General Data Protection Regulations (GDPR), and as a professional registered with the Information Commissioner’s Office, I am obliged to inform you what data I hold about you and how it is protected.

Practitioner Name/Identity: Ingrid Schultz – Frome Counselling Practice

Telephone No:  0781 546 5798

Email address: ingridschultz@hotmail.co.uk

Data Controller Contact Details: As above.

What information do I hold?

As a counsellor and supervisor in private practice I collect the following information: client / supervisee name, address, phone number, email address, date of birth and GP details.

In the course of our work together, I will make notes of sessions which don’t contain any personal information through which you could be identified.

What do I do with your information?

The information you give me when we agree to work together is stored securely as a paper record. Names & email addresses of current clients are stored securely on my computer, and phone numbers on my mobile phone. Session notes are kept on paper only.

Some information about our work together may be shared with my supervisor on the understanding that my supervisor takes similar care to keep this information secure.

Paper records are locked away, and computer and phone records are password-protected. Other information, including session notes, is destroyed seven years after our work together has come to an end.

I may share names and phone numbers of current clients and supervisees with a professional executor in line with good practice in the profession. This person would contact you in the event of my death or being unable to work and unable to contact you myself. These details would be revised regularly, and redundant information destroyed.

I will use your phone number, email or address to contact you regarding appointments and to reply to you if you make contact with me. I will never share your data with a third party unless you ask me to, or unless obliged to by a court of law. In this unlikely event I would always inform you first.


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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

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